How can we help?

Getting started

1. Download KasirPOS from the App Store. No account sign-up needed.
2. Enter your shop name. If you'd like to practice first, turn on Add sample products for practice.
3. Tap Save & Open Register, then try your first sale.

Sample products go in the "Sample" category and can be deleted all at once in Products › Add › Delete Sample Data.

The App Store page appears in Indonesian

The language of the App Store page follows the language of your iPhone or browser, not the store's country. If your device is set to Indonesian, or you open the App Store link in a browser set to Indonesian, KasirPOS appears under the name KasirPOS: Kasir dan Stok with an Indonesian description. It's the same app.

To see the English page in a browser, open KasirPOS on the App Store (English), or choose English at the bottom of the App Store page. Once installed, the app's language also follows your device language; to change it for KasirPOS only, go to Settings › Kasir Pos › Language.

Selling

Adding items to the cart

In the Register tab, tap a product to add it. Tap an item name in the cart to change the quantity, wholesale price, item discount, or note.

Items not entered yet

Use the Custom Item button in the Register for goods not yet in your product list, services, or money received outside of products.

Scanning barcodes

The Scan Barcode button opens the camera and keeps scanning until you close it. A Bluetooth or USB barcode scanner works right away in the product search field.

Split payments and debt

On the payment screen, add a second method for a split payment. If the customer pays short, the rest is recorded in the Debt Book under the customer's name.

Holding orders and splitting bills

The Save and Split buttons are below the cart: hold a table's order to pay later, or move items to a new bill.

Options and toppings

Create groups such as Spice Level, Size, or Toppings in Products › Add › Options & Toppings, then attach them in Edit Product › Options & Toppings. When that product is tapped in the Register, its options appear; extra charges are added and printed on the receipt. Groups marked as required must be chosen before the item goes into the cart.

Sending debt reminders

In More › Customer Debt Book, tap Send Reminder via WhatsApp below the customer's name. The message includes the sale details and the remaining debt; you can edit it with the Reminder Message button. If the customer's number isn't saved, choose the contact in WhatsApp.

Editing or voiding a transaction

Open the transaction in the Transactions tab. When editing, you can also change the transaction date. Stock and member points are restored automatically.

iPad keyboard

Cmd+F search products, Cmd+B scan, Cmd+M custom item, Cmd+Return pay.

Printer and cash drawer

Supported printers

KasirPOS is built for Bluetooth Low Energy (BLE) thermal printers with ESC/POS commands and 58 or 80 mm paper. Printers with only classic Bluetooth (SPP) can't connect to iPhone and iPad; this is an iOS limitation. Choose a printer that lists BLE.

See also: how to choose a Bluetooth thermal printer for iPhone and iPad.

Connecting a printer

1. Turn on the printer and Bluetooth on your iPhone or iPad.
2. Open More › Printer & Cash Drawer, then tap Find Bluetooth Printers. Connect from here, not from the Bluetooth menu in the iPhone Settings app.
3. Choose your printer, then tap Test Print. We haven't tried every brand, so make sure the test print comes out right.

If you see the message "Bluetooth is off or not allowed", turn on Bluetooth and allow the app in Settings › Kasir Pos.

Garbled receipts

Adjust the paper width in More › Receipt Layout. If the printed characters come out wrong, turn on Print as image in the printer settings.

Without a printer

After a sale is complete, tap Share Receipt to send the receipt as an image or PDF, or send it straight to the customer's WhatsApp.

Cash drawer

A drawer connected to the receipt printer can be opened from More › Open Cash Drawer.

Products and stock

Adding products

Products tab, Add button. To add many products at once, use Add › Bulk Import: download the Excel template, fill it in, then import the .xlsx or .csv file. A full guide to the template columns is in the article on importing products from Excel.

Wholesale prices and extra units

Enter a Wholesale Price and its minimum quantity so the wholesale price is applied automatically. Add units such as box or pack with their own price and barcode.

Variants

Enter the same Variant Group (for example "T-Shirt") on several products. In the Register, those products appear as one item with a choice of variants.

Stock doesn't match

Every stock change is recorded: sales, purchases, stock counts, and returns. The Stock Report shows Opening + In − Out = Closing. If the numbers don't match the history, run Check & Fix Stock in More › Stock, Purchases & Stock Count.

See also: causes of stock discrepancies and how to fix them, and how to do a stock take in a small shop.

Opening and closing the register

Open More › Open / Close Register when you start your shift and enter the starting cash in the drawer. When you finish, tap Close Register and enter the amount of cash counted in the drawer. KasirPOS compares it with the cash that should be there (starting cash + cash sales + cash income − cash expenses) and records the difference. The register closing report can be printed or shared.

Cashiers without the View reports permission don't see the expected amount, so their count stays honest; the owner sees the difference in the register closing history.

Cashier accounts and PINs

Adding a cashier

Open More › Users, Cashiers & PIN, then Add Cashier / Staff. Each cashier signs in with their own PIN, and their name is recorded on every transaction.

Hiding costs and profit from staff

Create a cashier account without the View cost & profit permission. The owner can still see every report. More tips are in the article on how to prevent cashier theft.

Forgotten owner PIN

On the lock screen, tap Forgot PIN?, verify with Face ID, Touch ID, or your iPhone passcode, then create a new PIN.

A cashier forgot their PIN

The owner can reset a cashier's PIN in More › Users, Cashiers & PIN.

Widget and stock reminders

Today's sales widget

Turn on More › Widget & Stock Reminders › Show sales in widget, then add the Kasir Pos widget from the Home Screen (touch and hold the Home Screen › Edit › Add Widget). Sales on the Home Screen are visible to anyone holding the phone; on the Lock Screen, the number is hidden while the iPhone is locked.

Low stock reminder

On the same screen, turn on Low stock reminder and choose the time. Once a day, KasirPOS sends a notification if any product has reached its minimum stock level or run out. Set the minimum stock in Edit Product.

Backup, moving devices, and sync

Automatic backup

KasirPOS makes an automatic backup every day and keeps the last 7 days in Files app › On My iPhone › Kasir Pos › Backup Otomatis.

Manual backup

Open More › Backup & Restore, then Back Up Now. Keep the .kasirbackup file somewhere else, such as iCloud Drive or by sending it to yourself, so your data is safe if your phone is lost or damaged. The full steps are in the article on backing up POS app data on iPhone.

Moving to a new phone or iPad

1. On the old device, make a manual backup.
2. Send the backup file to the new device, for example with AirDrop or iCloud Drive.
3. On the new device, open More › Backup & Restore and choose Restore from Backup File.

Restoring replaces all data on the target device.

Using iPhone and iPad together (iCloud sync)

1. On the main device that already has your data, make a backup first, then turn on More › Backup & Restore › iCloud Sync.
2. Close the app from the app switcher, then open it again.
3. On the second device with the same Apple ID, install KasirPOS and choose Get data from iCloud on the welcome screen. Close and reopen the app, and wait for the data to download.

Data is stored in the iCloud of your Apple ID. Sale numbers from each device use a different device code so they don't clash; you can change the code in More › Tax, Service & Transactions.

Deleting all data

Use More › Backup & Restore › Delete All Data, or delete the app. Make a backup first if you still need the data.